Not sure where to start? That's perfectly natural.

For many international customers, this is their first Japanese seal (hanko). Feel free to contact us with any questions before ordering — even if you're not sure what to ask. There's no obligation to purchase.

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We're happy to help with:

• Ordering process — We'll explain each step, from order to delivery.

• Your own design — Yes, we can carve from your design. Just upload your image file.

• Choosing characters — Kanji, Katakana, or Ateji (kanji matched to the sound of your name)? We'll suggest options that suit your name.

• Delivery time — We'll give you a clear schedule, from carving to international shipping.

• Materials — Kamakura-bori, boxwood, buffalo horn, titanium, or stone — we'll recommend the best fit for your purpose and budget.​

Whatever your question, we'll reply personally from our atelier in Kamakura, usually within two business days. We look forward to hearing from you.